Snowdrop Baby Gifts

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Terms & Conditions

The use of this website is subject to the following Terms and Conditions and is conditional on your acceptance of these Terms and Conditions. Any conditions stated on this website do not affect your statutory rights as a consumer.


Ordering 

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any error. We will send you an order acknowledgement, detailing the products you have ordered.

 

Our acceptance of an order takes place when we despatch the order. We will send a despatch confirmation by email. When we despatch the order the purchase contract will be made, even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

 

We may refuse to accept an order where goods are not available, if there has been a pricing or product description error, where we cannot obtain authorisation for your payment or if you do not meet any eligibility criteria set out in our terms and conditions.

 

A contract between yourself and Snowdrop Baby Gifts for the sale of our products will only exist once we confirm your order by emailing to confirm your order has been accepted.

 

The contract shall be deemed to have been concluded in the United Kingdom and shall be governed by the laws of England.

Pricing and Payment

We reserve the right to vary prices to reflect changes in pricing from our suppliers without notice and the contract price will be the price quoted in the order confirmation. We do not charge VAT. The price of the contract will require to be paid in full prior to despatch of the products. If for any reason payment is not made we will be relieved of any obligation under the contract to supply the goods.

Right to Cancel

You may cancel the contract within seven working days from the date of receipt of goods. If you do cancel the contract within this time any payments made by you will be refunded in full within thirty days. You will be required to return the products in question to Snowdrop Baby Gifts in perfect condition, unused and in their original packaging. Postal costs will be paid by your self for any returned goods and are none refundable.

Personal Data Security

To facilitate effective processing of orders we offer secure payment facilities online, via the website and can accept payment by major credit and debit cards by this method. To this end cookies are used by the website server to track order details only and customers are asked to accept these files from the website server.

 

Personal details are encrypted during transmission and stored and used strictly in accordance with our data protection policy. 

Delivery

We shall endeavour to despatch your order within three working days within the UK. If any items are out of stock we will notify you as to time scales or alternative products.

 

We cannot be held responsible for any delays from independent carriers as this is outside our direct control.

Complaints Procedure

We aim to satisfy the requirements of all of our customers as efficiently as we can, but we realise that at times this may not always be possible. When things do go wrong we will put them right as soon as possible.  If you have a complaint please email us on vicky@snowdropbabygifts.co.uk . Your complaint will be handled confidentially and we will acknowledge your correspondence within five working days. At that time we will give timescales as to how long it will take to resolve your complaint and provide a contact name and telephone number of the person handling your complaint. We will keep you informed throughout the process.

Disclaimer

To the fullest and maximum extent permitted at law, Snowdrop Baby Gifts is providing this website and its contents on an “AS IS” basis and makes no (AND EXPRESSLY DISCLAIMS ALL) representations or warranties of any kind, express or implied, with respect to this website or information, content, materials or products included in this site including, without limitation, warranties or merchantability and fitness for a particular purpose. In addition, Snowdrop Baby Gifts does not represent or warrant that the information accessible via this web site is accurate, complete or current.

 

Price and availability information is subject to change without notice.

Liability

To the fullest extent permitted at law. We and any other party (whether or not involved in creating, producing, maintaining or delivering this website) neither Snowdrop Baby Gifts nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damages to property and claims of third parties. For the avoidance of doubt, Snowdrop Baby Gifts does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Snowdrop Baby Gifts, its affiliates, directors, employees or other representatives. 

 

In any contract the maximum liability of Snowdrop Baby Gifts will be no more than the purchase price of the products or services under the contract.

 

 

 

 

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